Privacy Policy

This policy describes how Boutique Art de Vivre ("we", "our") collects, uses, retains and protects the personal information obtained through boutiqueartdevivre.ca. It complies with Quebec's Act respecting the protection of personal information in the private sector (Law 25) and, where applicable, the federal PIPEDA.

1. Information we collect

• Contact form: name, email, phone (optional), subject and message.
• SMS (with your consent): phone number and message history.
• Marketing (with your consent): email address.
• Technical data: IP, browser, pages visited — anonymized analytics only if accepted via the cookie banner.

2. Purposes

• Reply to your requests and schedule design consultations.
• Confirm a purchase, delivery or plan change.
• With your consent: news, boutique arrivals, events.
• Improve the website and quality of service.

3. Legal basis

Your explicit consent (checkboxes) or our legitimate interest in handling your request.

4. Retention

Data kept for as long as needed to fulfill your request, then archived or deleted (24 months maximum for an unfollowed request). Newsletter subscriptions are kept until you unsubscribe.

5. Subprocessors

Our technical sub-processors:

• Cloudflare (United States / global edge) — static hosting (Cloudflare Pages) and operational technical logging (anonymized access logs).
• Aspyn AI Inc. (Longueuil, Quebec) — secure relay of form submissions to our internal email recipients (the forms.aspyn.ai service).
• Cloudflare Turnstile (Cloudflare Inc.) — privacy-respecting anti-bot verification, with no persistent cookies and no advertising-profile tracking.
• Google Tag Manager + Google Analytics (Google Ireland Ltd. / Google LLC, United States) — tag management and audience measurement. No tag fires until you give explicit consent via the cookie banner (Google Consent Mode v2 default-denied). If you decline or do not respond, no data is transmitted to Google.

6. Cookies

Three categories: Essentials (always on) · Analytics (optional) · Communication (optional). Manage preferences any time via "Manage cookies" in the footer.

7. Your rights

Access, correction, deletion, withdrawal of consent, complaint to Quebec's Commission d'accès à l'information.

8. Contact

Boutique Art de Vivre · Magog, QC J1X 2A9
819-843-9365